Liu said that the American COO of the company first wanted
to meet with Shenzhen’s city mayor to discuss the strike and what plans were being made to put an end to it. The city mayor did not want to meet with
the COO.
“The (American) COO got upset, saying, ‘In Malaysia, I want
to see the Prime Minister, he will see me.
“I explained, ‘Do you know why they cannot see you? Because
this strike is beyond their control. They see you, they cannot do anything.
They do not want to lose face in front of you.’
“I said, ‘You know, you deal with the Chinese government,
you make sure you do not treat them the same as you treat Thailand or Malaysia
government.’ What that means?
"Thailand and Malaysia pretty much have got to
meet the requests made by the U.S. companies. China doesn’t."
Malaysian P.M. Najib Razak meets with Facebook CEO Zuckerberg |
"And why does China’s government not have to follow the requests of
American companies?
“Did you know that the industry output of Shenzhen city alone is more than Malaysia? One city. China is one of the key supply chains. It’s very important."
“Did you know that the industry output of Shenzhen city alone is more than Malaysia? One city. China is one of the key supply chains. It’s very important."
Through Dr. Liu's brilliant negotiating, he was able to help foster an end to the chaos in Shenzhen.
“When negotiating, it’s good to consider if it’s good for
the U.S. company AND also if it’s good for the Chinese workers and the local
government.“
While all worked out well in the end for workers, company, and government, when Liu was
ready to return home to California, the Chinese government did not wish for him to leave.
“They
needed somebody to make sure the factories are running well and not causing
trouble. When labor unrest happens it’s
their headache, as well.
"I said, ‘I have
family, I have kids in the U.S.’
"They don’t think that’s important. They think
that personal issues should give in to the good of the group.”
Liu--who promised to maintain his role as a liaison between the factory and the government--managed to get on that plane home to the U.S.
(To be continued. Final: Promoting Understanding.)
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